Sandy Shaw MPP, Hamilton West–Ancaster–Dundas

Government of Ontario

Services and Assistance

Welcome to MPP Sandy Shaw's casework page. Please complete the form with all the necessary information so we can begin working on your case as soon as possible. We may need to follow up with you by phone or email to gather any missing details involving your inquiry. 

For further assistance, please fill out our Inquiry Form.

Kindly note that as a Provincial office, we are unable to assist with Federal or Municipal matters.


 

The Steps to Justice Website provides free plain language legal information and is regularly updated

A petition is a request that the Legislative Assembly of Ontario to act on or change its position on an issue to redress a public grievance.

The action requested must be within the scope of jurisdiction of the Legislative Assembly, and the request must be clear, temperate, proper and respectful.

The request must appear at the top of every page of signatures submitted with the petition.

Click here for more information on preparing a petition.

Click here to download a petition template.

Signatures

Petitioners must be residents of the Province of Ontario; it is acceptable for petitioners to be under the age of majority.

A petition must contain original signatures only, written directly on the face of the petition.

Each person petitioning the Legislative Assembly must print his or her name and address and sign his or her name under the text of the petition.

Form and Content

A petition must be addressed to the Legislative Assembly of Ontario.

Petitions addressed to the Government of Ontario, or to a particular minister will not be accepted.

Petitions must be written, typewritten or printed. Email, faxed or photocopied petitions are not admissible and will not be presented.

Find more detail on acquiring or replacing your driver's licence.

You can renew online if:
  • you have a full licence (G, M or GM class) that isn’t cancelled, suspended
  • you have a combination class of G1M, G2M, GM1, GM2, M1 or M2 (only the full portion will be renewed online)
  • you haven’t updated your address within the last 90 days
  • you don’t need tests (vision, written, or road)
  • you’re not removing a vision condition
  • you have no new medical conditions that may prevent you from driving
  • you don’t have outstanding fines or penalties

Click here and here for more information.


If you live in Hamilton-West - Ancaster - Dundas, your closest Service Ontario location is:

Dundas
60 Main St,
Dundas, ON L9H 0B7

(289) 858-4844

Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.

Want to find other locations? Use the Service Location Finder.


 

This information can also be found on the Landlord & Tenant Board website of the Ontario government.

About the Residential Tenancies Act

  • Provides protection for tenants 

  • Regulation of residential rents 

  • Rights and responsibilities of landlords 

Rights and Responsibilities of Landlords and Tenants

  • Brochures and resources available for: 

    • Application for rent and damages 

    • Improper evictions 

    • Lease renewals 

    • Frequently asked questions 

Tribunals Ontario Portal

  • Landlord application 

  • Tenant application 

  • Co-op applications

 

The Workplace Safety & Insurance Act governs the Workplace Safety & Insurance Board (WSIB).

This Act requires that any person acting as a representative for an injured worker be either: a lawyer, a paralegal, a representative of a trade union, or a member of the Office of the Worker Advisor. Although my office is exempt from this provision, my staff are not properly trained to represent workers. This means that we cannot represent you.

However, we are able to assist you with finding the representation you deserve. Although we are unable to represent you at hearings, we are still able to review your claim file and make recommendations.

If you require assistance with any WSIB matter, please ensure you have a copy of your entire claim file. This will ensure we are able to view all the documents pertaining to your matter.

Visit the WSIB Ontario website for more information.

Call or visit your local Ontario Works office for information regarding Ontario Works & Ontario Disability Support Program.

You may need your Social Insurance Number. At the beginning of the application process, you will receive information about the Ontario Disability Support Program/Ontario Works. You will also be told which information and documents may be needed to complete the application process. You will need:

  • Health Card Number
  • Proof of Identity and Date of Birth
  • Employment History/Information
  • Income and Asset Statements
  • Shelter Costs
  • Status in Canada and Dependent Information

The application process is completed in person at your local ODSP/Ontario Works office. You will be required to complete and sign all necessary forms, including the application for assistance, and a participation agreement outlining the specific employment activities you may participate in. You will also need to provide any required information and documents.

Our office can assist you with a number of matters related to health and long-term care.

A resident of Ontario must have a health card to show that he or she is entitled to health care services paid for by OHIP. The Ministry of Health and Long-Term Care pays for a wide range of services, however, it does not pay for services that are not medically necessary, such as cosmetic surgery.

Eligibility for OHIP

Ontario residents are eligible for provincially funded health coverage (OHIP). Generally, to be eligible for Ontario health coverage you must be:

  • A Canadian citizen, permanent resident or among one of the newcomer to Canada groups who are eligible for OHIP as set out in Ontario’s Health Insurance Act ; and
  • Physically present in Ontario for 153 days in any 12-month period; and
  • Physically present in Ontario for at least 153 days of the first 183 days immediately after establishing residency in the province; and
  • Make your primary place of residence in Ontario.

OHIP coverage normally becomes effective three months after the date you establish residency in Ontario. The ministry strongly encourages new and returning residents to purchase private health insurance in case you become ill during the OHIP waiting period.

Finding a Family Doctor – Health Care Connect

Health Care Connect helps Ontarians who are without a family health care provider (family doctor or nurse practitioner) to find one. People without a family health care provider are referred to a family doctor or a nurse practitioner who is accepting new patients in their community.  

Finding Long-term Care

Arranging care for yourself or a family member will involve a number of steps. This section of the website describes the process for arranging care, and the role you can play in the process. s.

LIHNs are provincially-funded agencies that provide Long-Term Care information and referral services in your area. 

To find a suitable long-term care home, this search engine will help you.  If you require any assistance with finding a long-term care space, please contact my office.

Your first point of contact for help with applying for OSAP is the Financial Aid Office of the University or College you are applying to. Out-of-province students can get help by calling 1-877-OSAP411 (1-877-672-7411) during business hours.

Please review the OSAP website for more information.

Births are recorded by the province through the Office of the Registrar General, a department of the Ministry of Government Services. For applications and further information, please click on the links below.

*If the birth happened outside Ontario and within Canada, please contact the Vital Statistics Office in the province or territory where the birth took place.

 

How much does a birth certificate cost?

  • First birth certificate (short form —2.5″ x 3.75″) $25
  • Replacement birth certificate (short form) $35
  • First certified copy of birth (long form — 8.5″ x 14″) $35
  • Replacement certified copy of birth (long form) $45

 

How can I pay?

You can pay online by VISA, MasterCard,American Express or Interac® Online. If you are mailing in your application, you can pay by cheque, money order or credit card.

How long will it take?

 

  • Provided that the birth is registered, it should take:
  • Online service — 15 business days (including delivery)
  • Premium online service — (Online Only) 5 business days (including delivery) plus $30 surcharge
  • Fax or regular mail service — 6 to 8 weeks plus delivery
  • Expedited service — 10 days plus delivery

 

What if I need a birth certificate in a hurry?

As long as the birth is registered and you have proof of urgency:

2 days plus delivery and $30 surcharge

You MUST apply in person at my Community Office. Only credit card applications will be processed at the Community Office. All other applications (either cash or money order) must be made in person at the Toronto office.

What is the difference between short form and long form birth certificates?

A short form is an extract of information from the original birth registration. It is useful as basic identification.

A long form is a certified copy of the birth registration and is needed when you are:

Moving to another country

An executor for a foreign estate

Are adopting a child abroad

Filling out certain citizenship or immigration documents

Am I entitled to apply for the birth certificate?

You are entitled to apply:

  • If the birth took place in the province of Ontario.
  • If the application is for your own birth certificate and you are at least 13 years old.
  • If the application is for your child’s birth certificate and you are named as a parent on your child’s original birth registration.
  • If you are the legal guardian of a child and you can provide court documents proving that you have custody of the child.
  • If you are the next-of-kin, executor or estate administrator, and the person named on the certificate is deceased. You must provide proof of death, (e.g., a death certificate or a funeral director’s statement of death, and any other documentation requested by the Office of the Registrar General). You will only be able to obtain a long form (certified copy) of a birth certificate. Short form birth certificates will not be issued for a deceased person.

The Office of the Registrar General maintains birth registrations for 95 years. For records older than this, please contact the Archives of Ontario.

Do I have a valid guarantor?

If you are applying for a birth certificate for an individual nine years of age or older you need a guarantor.

A guarantor is a Canadian citizen and someone who has known you (the applicant) personally for at least 2 years, and is currently serving in or a practicing member in good standing of a profession from this guarantor’s list.

The role of the guarantor is to certify that information provided on a birth certificate application is as complete and accurate as possible. If required, a qualified guarantor must also be available to verify the information with the Office of the Registrar General.

Once a death occurs the physician or coroner attending the death completes the Medical Certificate of Death and gives it to the Funeral Director to go with the body.

To register a death, a family member and the funeral director complete the Statement of Death with information about the deceased.

Once completed, the Medical Certificate of Death and the Statement of Death are submitted to the local municipal clerk’s office by the Funeral Director.

The funeral director will issue copies of a proof of death that you can use in certain situations. There are some organizations, however, that may require an official death certificate from the Province of Ontario, Office of the Registrar General.

You may need an official death certificate or certified copy for:

  • Settling an estate
  • Insurance purposes
  • Access to/termination of government services, e.g., health card, pension, voters’ list

Once the death is registered, the next of kin, executor or estate administrator may apply for a death certificate. Death certificate applications can be made online, by mail, fax, or in person. The different methods of application have different service delivery times and sometimes different fees.